Description
Requirements
Architecture & Solution Design
• Define and design end-to-end Order Management solutions using Salesforce OMS.
• Translate business requirements into scalable and maintainable architecture.
• Lead architecture discussions across order lifecycle processes including:
o Order capture
o Order orchestration
o Fulfillment logic
o Returns and cancellations
• Design multi-org and multi-channel architectures where required.
Salesforce OMS Implementation
• Configure and implement Salesforce Order Management (SOM) capabilities:
o Order lifecycle orchestration
o Fulfillment flows
o Inventory visibility and allocation
• Customize OMS using Apex, Flows, and other platform tools where necessary.
• Ensure optimal use of standard Salesforce features before custom development.
Integration & System Design
• Design integrations between Salesforce OMS and external systems such as:
o ERP (SAP, Oracle, etc.)
o Warehouse Management Systems (WMS)
o Payment gateways
o Logistics and shipping providers
• Define APIs, middleware strategies (e.g., MuleSoft), and event-driven architectures.
• Ensure real-time and batch integration patterns meet performance requirements.
Technical Leadership
• Provide technical leadership and governance across OMS implementations.
• Mentor developers and functional consultants on best practices.
• Conduct design reviews, code reviews, and ensure adherence to standards.
Performance & Scalability
• Architect solutions that handle high-order volumes and peak traffic.
• Optimize system performance, reliability, and data processing.
Stakeholder Collaboration
• Work with business stakeholders, product owners, and cross-functional teams.
• Drive workshops to gather requirements and define solution roadmaps.
• Communicate complex technical concepts to non-technical stakeholders.
Best Practices & Governance
• Establish architecture standards, design principles, and OMS best practices.
• Ensure compliance with security, governance, and Salesforce platform limits.
• Maintain documentation of architecture and solution design.
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Required Qualifications
• Bachelor’s degree in Computer Science, Engineering, or related field.
• 8+ years of experience in IT, with 3–5+ years in Salesforce architecture roles.
• Proven experience implementing Salesforce Order Management (OMS/SOM).
• Strong knowledge of:
o Salesforce Sales Cloud, Service Cloud, and Commerce Cloud
o Apex, Lightning Web Components (LWC), and Flows
• Hands-on experience with integration patterns and middleware (e.g., MuleSoft).
• Experience with order lifecycle management and commerce ecosystems.
• Strong understanding of data modeling and system architecture.
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Preferred Qualifications
• Salesforce certifications such as:
o Salesforce Application Architect / System Architect
o Salesforce Integration Architect
o Salesforce Platform Developer II
o Salesforce Order Management Accreditation (preferred)
• Experience with B2C/B2B Commerce on Salesforce.
• Knowledge of microservices and event-driven architectures.
• Experience with Agile/Scrum methodologies.
• Familiarity with DevOps tools (CI/CD pipelines, Git, Copado).
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Key Skills
• Salesforce OMS (SOM) expertise
• Solution architecture & design
• API design and integrations
• Data modeling and governance
• Omnichannel commerce understanding
• Leadership and stakeholder management
• Problem-solving and analytical thinking
Benefits
Fornecimento de equipamento informático para prestação do serviço
Seguro saúde ao consultor
Formação de idiomas: curso de inglês (ou outro idioma de interesse do projeto)
Suporte jurídico: custos dos *serviços advocatícios* necessários para o processo migratório
PLR – Prêmio anual de atingimento de metas (empresa e contrato)
Suporte contábil: apoio no pagamento de serviço de contabilista
Fatura "fechada". Receber 21 dias sempre, independente de feriados
Bônus – Dias não trabalhados mas remunerados (por período de contrato). A cada "x" meses de trabalho, será acumulado 1 dia (disponível para utilização).