Description
Requirements
Responsibilities
– Development tasks in subscription and billing management (Revenue cloud).
– Salesforce Developer with experience in Service Cloud, Experience Cloud (Community Portals), and external system integrations.
– Responsible for requirement gathering, solution design, implementation, deployments, and configurations (objects, fields, validation rules, flows, reports).
Years of experience
– 5+ years of proven experience as a Salesforce Developer.
Functional Skills
– Core Salesforce Knowledge.
– Salesforce Platform Fundamentals: Objects, fields, relationships, security model, workflows, and automation.
– Apex and Lightning Components: Ability to customize and extend functionality using Apex classes, triggers, and LWC.
– Data Modeling & Integration: Understanding of data architecture and integration patterns (REST/SOAP APIs).
– Subscription & Billing Functional Expertise.
– Salesforce Revenue Cloud (CPQ & Billing).
– Product Catalog Management: Setting up subscription products, bundles, and pricing models.
– Quote-to-Cash Process: Deep understanding of CPQ (Configure, Price, Quote) and its integration with Billing.
– Subscription Lifecycle Management: Handling renewals, amendments, cancellations, and upgrades.
– Usage-Based Billing: Managing metered services and usage records.
– Invoice & Payment Processing: Generating invoices, applying taxes, and managing payment schedules.
– Revenue Recognition Rules.
– ERP Integration: Knowledge of connecting Salesforce Billing with ERP systems.
– Payment integration: Stripe.
Technical Skills
– Programming Languages: Apex (Salesforce proprietary language for backend logic), JavaScript (for Lightning Web Components and UI customization), SOQL & SOSL (Salesforce Object and Search Query Languages), HTML/CSS (for UI styling in Lightning components).
– Frameworks & Tools: Lightning Web Components (LWC), Salesforce CPQ & Billing (Revenue Cloud), Salesforce Flow and Process Builder (automation tools)
– Salesforce APIs: REST API, SOAP API, Bulk API
– Integration Middleware (e.g., MuleSoft)
– Version Control (Git, Usage of DevOps Pipelines)
– CI/CD Tools
– Data & Integration
– ETL Tools (e.g. Talend)
– ERP Integration (SAP)
– Payment Gateway Integration (Stripe).
Soft Skills
– Analytical Thinking
o Ability to understand complex subscription and billing processes and translate them into technical solutions.
o Strong problem-solving skills for troubleshooting integration and configuration issues.
– Communication Skills
o Clear and concise communication with business stakeholders, and technical peers.
o Ability to explain technical concepts in business-friendly language.
– Collaboration & Teamwork
o Working effectively with cross-functional teams (Finance, Sales, IT, ERP teams) and cross regional teams (Europe, India, US).
o Coordinating with external vendors.
– Adaptability
o Ability to quickly learn new Salesforce features and adapt to evolving subscription models.
o Flexibility to handle changing business priorities and timelines.
– Time Management
o Managing multiple tasks and deadlines in complex projects like Revenue Cloud implementations.
o Prioritizing critical deliverables under tight schedules.
– Customer-Centric Mindset
o Understanding the impact of subscription and billing processes on customer experience.
o Designing solutions that improve efficiency and reduce friction for end-users.
– Negotiation & Stakeholder Management
o Handling discussions on requirements, timelines, and dependencies.
o Aligning technical feasibility with business expectations.
Languages
– Fluency in English (mandatory)
Desired Certifications
– Salesforce Platform Developer I & II
– Salesforce CPQ Specialist
– Salesforce Billing Specialist
Benefits
Fornecimento de equipamento informático para prestação do serviço
Seguro saúde ao consultor
Formação de idiomas: curso de inglês (ou outro idioma de interesse do projeto)
Suporte jurídico: custos dos *serviços advocatícios* necessários para o processo migratório
PLR – Prêmio anual de atingimento de metas (empresa e contrato)
Suporte contábil: apoio no pagamento de serviço de contabilista
Fatura "fechada". Receber 21 dias sempre, independente de feriados
Bônus – Dias não trabalhados mas remunerados (por período de contrato). A cada "x" meses de trabalho, será acumulado 1 dia (disponível para utilização).
