Description
The Senior ServiceNow Developer will play a key role in designing, developing, and implementing the new Compliance
Application on the ServiceNow platform, leveraging the Integrated Risk Management (IRM) module (e.g., Compliance
Case Management, Policy & Compliance Management, and related IRM workflows). This role requires strong ServiceNow
development skills and the ability to translate Legal & Compliance requirements into secure, scalable solutions (including
data model configuration, workflows/Flow Designer, Employee Centre configuration, reporting and dashboards). The ideal
candidate has 5+ years of ServiceNow development experience and proven ability to deliver enterprise-grade applications
with strong governance, auditability, and role-based access controls. The role works closely with business analysts,
compliance stakeholders, architects and other developers.
Application on the ServiceNow platform, leveraging the Integrated Risk Management (IRM) module (e.g., Compliance
Case Management, Policy & Compliance Management, and related IRM workflows). This role requires strong ServiceNow
development skills and the ability to translate Legal & Compliance requirements into secure, scalable solutions (including
data model configuration, workflows/Flow Designer, Employee Centre configuration, reporting and dashboards). The ideal
candidate has 5+ years of ServiceNow development experience and proven ability to deliver enterprise-grade applications
with strong governance, auditability, and role-based access controls. The role works closely with business analysts,
compliance stakeholders, architects and other developers.
Key accountabilities and decision ownership:
- Design, develop, test and deploy the new Compliance Application
leveraging ServiceNow IRM (including Compliance Case Management and Policy & Compliance workflows) - Configure
and extend IRM data models (case types, controls, policies, attestations/assessments) ensuring traceability and
audit-ready evidence - Implement workflow automation (Flow Designer/Workflows), approvals and notifications aligned to
Legal & Compliance processes (e.g., gifts & hospitality, conflicts of interest, data breach reporting, PO pre approvals) - Define and implement role-based access controls (least privilege), security best practices, and segregation of duties for
compliance-sensitive data - Develop dashboards, reports and KPIs to support compliance monitoring and stakeholder
visibility - Maintain high-quality technical documentation (designs, configurations, runbooks) and support knowledge
transfer within the team Core competencies, knowledge and experience
Requirements
- Strong ServiceNow development experience (ideally 5+ years) including scripting, data model configuration, UI policies,
business rules and integrations. - Hands-on experience with ServiceNow IRM / GRC applications is highly preferred.
- Proficiency in JavaScript and ServiceNow development patterns; familiarity with Flow Designer and Employee Centre.
- Ability to work with Legal stakeholders and translate regulatory/process requirements into implementable user stories and configurations.
- ServiceNow certifications (CSA, CAD) are a plus.
- Strong communication skills in English, proactive mindset, and comfort working in an agile, cross functional delivery team.
Must have technical/professional qualifications:
- Bachelor’s or Master’s degree in technology, engineering, science, mathematics, or relevant professional experience in
ServiceNow platform delivery.
Benefits
Os benefícios serão determinados após a definição das condições contratuais.