Client
Telecommunications
Category
Challenge
The client’s B2B operation needed a single portal to connect all its business partners in a single purchasing environment — a technically complex project involving multiple platform integrations.
Solution
We built the partner portal on Experience Cloud, integrated with Sales Cloud, Service Cloud and Velocity, supported by a dedicated CI/CD pipeline for continuous delivery. The project was delivered through an outsourcing partnership, with a full international team covering solution architecture, development, testing, project management and business analysis.
Results
- Four Salesforce technologies integrated into a single partner portal
- Continuous delivery pipeline supporting regular releases
- Full delivery team of six roles (Architect, Developers, Tester, PMO, PM and Analyst), coordinated throughout different geographies
Strategic Impact
The project acts as concrete proof of the ability to operate in multicultural, technically difficult environments — one of the strongest references for international delivery.
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